3rd September 2010
airrail EVENTS
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airrail EVENTS
Key Themes:
  • Brand, Marketing and Sales
  • Customer Service
  • Reputation

Conference Discussions:

  • The relationship between reputation and profit
  • How a unique brand and successful marketing helps grow passenger numbers
  • How good customer service increases revenue

Speakers

Sponsors

Conference Moments:

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"I thought the conference brought together a good range of speakers and helped give a terrific overview of some of the issues the industry is facing at the moment" Chris Garthwaite, CEO, CGA Experience

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"The quality of the speakers was the best I have seen at any conference. I managed to learn something of interest from nearly every speaker. And some ideas I will start to seriously look at my own product" Simon Dobson, Marketing Manager, Docklands Light Railway

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"I thought the conference went very well, and the topics and presentations were very worthwile, relevant and informative" Bob Longworth, Ground Transportation Manager, Manchester Airport

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"Many thanks for organising such a good event in Edinburgh. Met some interesting people and I am sure that we will be attending next years' event" Phil Godwin, Business Development Director, Asset-Pro

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"Thanks so much for the most engaging and successful conference and congratulations for hosting the well organised and great event" Noormah Mohd Noor, CEO, KLIA Ekspres

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