For sure, local conditions play a critical part along with security restrictions and the split of business and leisure passengers but what has changed in the market place in the last 5 years?

The big two are:

• Remote self-check-in (principally on-line) with airport bag drops; originally efficiency measures for full-service airlines, these are now considered to be standard; and
• Low cost carriers introducing charging for carriage of hold baggage as an incremental revenue stream.

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